08/12/2010
NEW Customer Service Companies Inc. Announces Plans To Create 200 Jobs In Central Louisiana
ALEXANDRIA, La. -- Today, Gov. Bobby Jindal and Louisiana
Economic Development Assistant Secretary Donald Pierson joined NEW
Customer Service Companies Inc. Vice President of Contact Center
Resource Planning Mitch Carroll, Fort Polk Garrison Commander Col.
Francis Burns and Central Louisiana Chamber of Commerce President
Elton Pody to announce NEW will create 200 new, home-based customer
care representative positions in Central Louisiana within the next
two years.
"When I took office in 2008, we set out to create a New
Louisiana. This New Louisiana would have a skilled workforce,
growing businesses, newly created jobs, and an economic environment
unhindered by harsh taxes, red tape and regulation from the
government," said Gov. Jindal. "We have made tremendous progress
toward these goals by fundamentally working to build a better
Louisiana for our children. Indeed, NEW's decision to invest in
Central Louisiana reflects our commitment to economic development
and the success of our pro-growth policies to build a better
Louisiana for our children.
"Fort Polk was one of the main reasons why the company selected
Central Louisiana because it provides the company with an untapped
workforce that is a great fit for NEW's customer care
representative jobs. Ultimately, this project will create flexible,
home-based jobs that will result in a better quality of life for
many stationed at Fort Polk, their families and the people of this
region. Fort Polk is part of the fabric of Louisiana and job wins
like NEW are critical to helping the men and women who serve our
country."
The new, direct jobs will be home-based customer care
representative positions, and the company will target individuals
in Central Louisiana to fill these positions. LED estimates the
approximately 200 new, direct jobs will generate nearly 100 new,
indirect jobs for a total impact of nearly 300 new, direct and
indirect jobs in Central Louisiana. In addition, LED estimates the
NEW project will result in approximately $3.3 million in new, state
tax revenue and $2.2 million in new, local tax revenue over the
first 10 years of operations.
"We recently have been strengthening our partnership with Fort
Polk to enhance its attractiveness to the U.S. Army as a strategic
growth location, as well as to help improve quality-of-life
offerings for members of the military who serve there," said LED
Secretary Stephen Moret. "The jobs that NEW will create will
further enhance the attractiveness of Fort Polk to service men and
women based there by expanding flexible job opportunities available
for their spouses."
Fort Polk and Central Louisiana's potential workforce were two
of the primary factors NEW considered during its site selection
process. In addition, NEW has procedures to ensure that the
home-based customer care representative positions go to Central
Louisiana residents. NEW will begin interviewing for these
positions immediately; and the first virtual training program will
begin in September.
"It is rewarding, especially during these economic times, to
enter new markets across the U.S. and bring new jobs into
communities," said Carroll. "Our work-at-home program has generated
outstanding results for us for the past five years. We are thrilled
to work with communities like Alexandria who support the skill set
and work ethic we are looking for to deliver outstanding customer
care."
"We are grateful for the opportunities NEW will provide not only
to the residents at Fort Polk, but also to all the people in
Central Louisiana," said Rick Ranson, vice president for economic
development for the Central Louisiana Chamber of Commerce.
Interested job candidates can apply or learn more about these
job opportunities by visiting www.newcorp.com/careers and clicking on
"Home-based Customer Care."
About NEW Customer Service Companies
Inc.
Headquartered in Sterling, Va., NEW Customer Service Companies Inc.
is a leading provider of extended service plans, buyer protection
services and product support for consumer products, providing
coverage to more than 150 million consumers. The company delivers
customer care and product support 24 hours a day from 10
company-owned call centers throughout North America, in addition to
its extensive work-at-home program.
